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Re: I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded

I'm getting emails saying "Your Team files haven’t synced since..." after I downgraded

nottinghamp
Explorer | Level 3

I downgraded my Teams account trial to Basic bit I keep getting emails that "Your Team files haven’t synced since Apr 08 2024". I cannot access the management link in that email. I would like to stop getting that message but cannot get to any of the links contained in it.

 

Paul

11 Replies 11

nottinghamp
Explorer | Level 3

Never mind, I found an acceptable workaround by changing the email so an address that I don't otherwise care about.

Megan
Dropbox Staff

Hi @nottinghamp, awesome, I just received your message.

 

I'll get back to you as soon as possible! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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